FAQs – Letter-Craft
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FAQs

CHAT SUPPORT

Just click the chat icon here on our website to chat with us live!

EMAIL SUPPORT

Send us an email and we'll do our best to respond within 24 hours.

Most of our wood is reclaimed. Wood we've found on the side of the road, in the woods, or donations from people in our network. The only wood that isn't reclaimed is in our laser cut creations. We literally started our company from the siding of our own house. We created Christmas gifts for friends & family, they loved them so much we were inspired and our business took off.
If anything gets damaged in transit, you can return it and we'll send you a new one. All of our products are backed by our satisfaction guarantee. If you aren't happy with it, we'll send you a new creation until you're happy with the final product.
While we sell everything online, you can also find a few of our items in person at the following locations.
-Frances Vintage 10 w Camelback Road, Phoenix, AZ 85013 www.francesvintage.com
-Bunky Boutique 1437 N 1st St #103, Phoenix, AZ 85004 www.bunkyboutique.com
-Made Art Boutique 922 N 5th St, Phoenix, AZ 85004 www.madephx.com
-The Copper Whale 110 S Montezuma St, Prescott, AZ 86303 www.thecopperwhale.com
-PopCycle 422 N 4th Ave, Tucson, AZ 85705 www.popcycleshop.com
-West Elm Scottsdale 15279 N Scottsdale Rd #125, Scottsdale, AZ 85254.
Indeed we do! We do anything from one custom piece to 10,000. We do it all.
Yes! We are artists at heart, and will create the masterpiece you desire.
We paint, wood cut, and laser engrave. Anything from custom signage to party favors and unique art pieces for homes.
We'd love to help you! Please email us at hello@lettercraftdesigns.com.
Depending on the size of the order, usually between 2 to 4 weeks.
We do! Just email us at hello@lettercraftdesigns.com and we'll send you our options.
Depending on the size, usually 2 to 4 weeks.
They sky is the limit! We have the resources to create orders of any size.
As a matter of fact we do. Please email us at hello@lettercraftdesigns.com and we'll talk about your unique situation.
We have partnerships with many major retailers, and would love to establish one with you! Please email us at hello@lettercraftdesigns.com and we'll talk about it! We'd love to work with you.
We enjoy helping businesses of all sizes spruce up their offices, please email us at hello@lettercraftdesigns.com and we'll talk about helping you.
You can talk to us directly. Send us an email at hello@lettercraftdesigns.com. We'd love to hear about your idea!